Frequently Asked Questions
Everything you need to know about shopping at Timex ReWound, from vintage restorations to global shipping.
Are the watches on Timex ReWound authentic and original?
Yes, every timepiece in our collection undergoes a rigorous multi-point inspection by our master watchmakers to ensure 100% authenticity. We specialize in sourcing and restoring genuine vintage Timex models to their original glory.
How long does shipping take and is it tracked?
We offer insured, tracked shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy for vintage timepieces?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original condition for a full refund or exchange.
Do these vintage watches come with a warranty?
Absolutely. Every 'ReWound' watch comes with a 12-month mechanical warranty. This covers the internal movement of the watch, giving you peace of mind that your vintage piece is built to last.
How should I care for my vintage Timex watch?
To preserve your watch, avoid exposure to water and strong magnetic fields. We recommend a professional service every 3-5 years to keep the mechanical components lubricated and accurate.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.